Smarter Workflow
Better Patient Experience

From phone calls to prior authorizations - we handle the administrative chaos, giving your staff the freedom to focus on delivering quality care

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Cost-Effective Solutions
Accessible & Reliable Partnership
Flexible & Personalized Support

What We Offer

Inbound & Outbound Calls
Every month, we manage thousands of patient and provider calls - wait times cut in half
Prior Authorizations
Handling PA submissions, follow-ups, insurer communication, and approval tracking
Document Management
Maintaining patient records, processing incoming / outgoing faxes, and coordinating referral requests
Cost Efficiency
We work to provide streamlined solutions that reduce overhead while maintaining top-quality service
& More
Custom support for scheduling, patient communication, intake tasks, and other operational needs based on your office goals

Who We Are

At Professional Administrative Solutions Group (PASG), we provide dedicated administrative support tailored for medical practices of all sizes. Our mission is simple: to help your practice run smoothly, reduce staff stress, and let your team focus on what matters most, patient care.

About Us

Our Mission

Our mission is to give practices the freedom to focus on what matters most - patient care. By lifting the burden of administrative tasks, we enable providers, staff, and patients to experience healthcare as it should be: compassionate, efficient, and truly human.

Our Testimonials

Russell Warrington, COO for Trinity Medical Associates

“As a small business, we struggled with the mounting pressures of healthcare administration. Every year, there are new rules and regulations that create barriers for our patients and healthcare providers. There are more behind-the-scenes administrative tasks than ever before. When you couple this with the rising costs of living and payroll expenses, it's been very difficult to keep our doors open and give top quality care to our patients. Thankfully, we found PASG! They have been a lifesaver! PASG has provided us with a real, affordable solution to our problems. They help us with incoming phone calls, outreach, prior authorizations, and administrative filing. Because of PASG, we have been able to effectively run our company, balance our budget, and keep the main focus on providing top quality care to our patients."
- Russell Warrington, COO for Trinity Medical Associates

Dr. Mann, Delaware Primary Care

“We’ve been thrilled with our partnership with Professional Administrative Solutions Group at Delaware Primary Care Office. We have three dedicated team members from PASG handling our lab results, medical consultations, attachments, and reviews, as well as sending messages to physicians, managing Health Watcher tasks, and processing prior authorizations. The platform’s ease of use, quick response times to our concerns, and cost-effectiveness have made a real difference in our operations. We highly recommend their services to any practice looking for reliable administrative support!”
- Dr. Mann, Delaware Primary Care

Our Testimonials

Reducing Burnout, Improving Care

"As a small business, we struggled with the mounting pressures of heathcare administration. Every year, there are new rules and regulations that create barriers for our patients and healthcare providers. There are more behind the scenes, administrative tasks than ever before. When you couple this with the rising costs of living and payroll expenses, it's been very difficult to keep our doors open and give top quality care to our patients. Thankfully, we found PASG! They have been a lifesaver! PASG has provided us a real, affordable solution to our problems. They help us with incoming phone calls, outreach, prior authorizations, and administrative filing. Because of PASG, we have been able to effectiviely run our company, balance our budget, and keep the main focus on providing top quality care to our patients."
-Russell Warrington, Chief Operating Officer for Trinity

Reliable & Professional Extension

“We’ve been thrilled with our partnership with Professional Administrative Solutions Group at Delaware Primary Care Office. We have three dedicated team members from PASG handling our lab results, medical consultations, attachments, and reviews, as well as sending messages to physicians, managing HealthWatcher tasks, and processing prior authorizations. The platform’s ease of use, quick response times to our concerns, and cost-effectiveness have made a real difference in our operations. We highly recommend their services to any practice looking for reliable administrative support!”
- Dr. Mann

By The Numbers

Phone Calls

Every month, we manage thousands of patient and provider calls - wait times cut in half.

1,200+ / month

Documents Managed

Fast and accurate processing to keep your practice running smoothly.

1,000+ / month

Administrative Cost Saved

Your office can save on administrative costs while maintaining top-quality service.

Up to 50%

Where We Currently Serve

Discover how PASG partners with practices across the country as we expand our reach.

Explore our blog

Insights for Smarter Clinics

James Carter | February 12, 2025
Explore tips, trends, and best practices to optimize your medical office and enhance patient care.

Insights for Smarter Clinics

James Carter | February 12, 2025
Explore tips, trends, and best practices to optimize your medical office and enhance patient care.

Insights for Smarter Clinics

James Carter | February 12, 2025
Explore tips, trends, and best practices to optimize your medical office and enhance patient care.
All Articles

Ready to Simplify Your Practice’s Admin?

Connect with PASG today and let us handle the calls, scheduling, and authorizations - so your team can focus on patient care.
Contact us